Personal data

The General Data Protection Regulation (GDPR) is a set of laws that came into effect on May 25, 2018, put in place by the European Commission, and which affects all companies that have an activity in Europe.

What is the RGPD?

The RGPD establishes the rules on the collection and use of personal data and frames their treatment in an equal manner throughout the European Union.

A personal data is your name, your first name, your address, in short the data we need for you to buy a RESPI mask.

The RGPD is in line with the French Data Protection Act of 1978. It was designed around 3 objectives:

  • strengthen the rights of individuals
  • to make the actors processing the data accountable
  • make regulation more credible through enhanced cooperation between data protection authorities.

To protect Internet users from data leakage or misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out on the basis of the data collected.

Like all e-retailers, we collect data on our users and we work with third-party providers, who therefore have access to some of our data.
This data is essential to provide you with the best possible experience on our site and to ensure the smooth processing of your order

So what do we do with your data?

Where is your data stored?

In our databases, stored on our servers hosted at Aqua Ray SAS, 14 rue Jules Vanzuppe 94200 IVRY-SUR-SEINE – FRANCE

What do we do with your data?

This data only allows us to deliver your packages, to find your order history, to inform you via newsletters of our news, and to study the statistics of our sales, in order to improve our services.

These data are only read by Somocap SAS, our logistics provider Tiers Etxe Logistica and the carriers.

These data are deleted only if you request it.

We do not sell your data, it is valuable and we prefer to keep your trust.

Concerning the product reviews that you leave us and that we read with attention:

When you leave a comment on our site, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) can be sent to the Gravatar service to verify that you are using it. Gravatar’s privacy policy is available here: After validation of your comment, your profile picture will be publicly visible next to your comment.

This data is not passed on to any other company and is only used to evaluate your shopping experience on

Are my passwords safe?

Passwords are stored “encrypted” and it is impossible to decrypt them. Your passwords are therefore safe.

Is my credit card number safe?

For payments by credit card, we work with one of the largest global provider STRIPE, which guarantees the security of your data.

At no time do we have access to your credit card number.
Our service provider has many approvals justifying the security of their computer system: Privacy Policy – France | Stripe | France

What if I want to change or delete the data you have on me at your place?

Most of the data can be modified directly by yourself from your customer area on our website.

If you don’t find what you want, we invite you to write an email to [email protected] specifying your request.

Trackers and cookies

Good news, we don’t use trackers, because we are a small company, and we wouldn’t know what to do with them!